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Frequent
Questions
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General Questions
How long does it take to receive payment after exchanging currency?
Once your foreign money has been received and evaluated, payment is typically processed within 14 days. The exact timeframe may vary depending on the payment method and the evaluation process.
Can I exchange old or discontinued currency?
Yes, some services accept old or withdrawn banknotes and coins, but their value may differ from current exchange rates. The evaluation process determines their worth based on rarity, condition, and demand.
Do I need an ID to exchange foreign money?
For most small transactions, an ID is not required. However, for high-value exchanges (typically over £1,000), proof of identity may be requested to comply with money laundering regulations.
How can I exchange foreign currency?
You can exchange foreign currency through banks, currency exchange services, or online platforms. Simply send your banknotes or coins, wait for evaluation, and receive payment based on the exchange rate and currency condition.
All FAQs
What currencies can I exchange?
Most exchange services accept a wide range of global currencies, including USD, EUR, GBP, JPY, and many more. Some also accept rare or discontinued banknotes—check with your provider for a full list.
What happens if my banknotes are damaged?
Slightly worn or used banknotes are usually accepted, but torn, heavily damaged, or defaced notes may be rejected or valued at a lower rate. It’s best to check the condition guidelines before sending your money.
Are coins accepted for exchange?
Some services exchange coins, but not all. Since coins have lower value and are heavier to ship, they may not be accepted in large quantities. Always check with the provider before sending coins.
What types of old currencies do you buy?
We purchase a wide range of old, unused, and foreign banknotes. Whether it’soutdated national currencies or obsolete bills from a country you no longer reside in,we are interested in buying it! We accept currency from all over the world, even if it is nolonger in circulation.
How do I know if my currency is eligible for sale?
If you have currency that is no longer in use or is simply collecting dust, there's a goodchance we will buy it! To find out if your currency is eligible, you can contact us for afree evaluation. We have tried showing pictures of most notes that we do accept, but ifyou have anything you cannot see, do not hesitate contacting us.
How do I get started with selling my old currency?
Getting started is simple! You can visit our website and fill out the quick form to send usyour currency. You can also add your notes manually on our website. Select the typesand amount of currency you have, add them to your wallet and proceed with thecheckout. You will be asked to provide your Personal and Banking details to get yourorder paid correctly and in a timely manner.
How do I ship my old currency to you?
Once you have provided us your details at the checkout, you will be provided detailedinstructions on how to safely package and send your currency to us. We recommendusing a trackable shipping service to ensure peace of mind. If you're unsure, our team ishappy to guide you through the shipping process.
Will I get paid for my old currency?
Absolutely! After evaluating your currency, everything is authenticated, and the orderdetails are provided accurately if currencies have been added manually, you willreceive the funds within 10 working days of us receiving your shipment. Payments willbe made via bank transfer. We strive to offer competitive prices for your old currency.
Do you buy damaged or torn currency?
Yes, we do! While severely damaged currency may have a lower value, we still accepttorn or worn notes, especially if they are rare or discontinued currencies. Our team willassess the value of your damaged currency and provide a fair offer based on itscondition. If notes are too damaged, defaced, burned or ripped apart we will not be ableto pay you, and will return the notes to the sender.
How long will it take to receive payment for my old currency?
Once we receive your currency, we typically process the payment within 10 businessdays. Depending on your payment method, it may take a little longer for funds to reachyour account, but we ensure timely and secure transactions.
Can I sell coins or only paper money?
We buy only paper money! If you have a collection of old bills or notes, we’re interestedin buying them. For coins, you would have to contact us before a transaction could beinitiated to check if we accept the specific currency.9. Are there any fees associated with selling my old currency?No, we don’t charge any fees for selling your old currency! The entire process, fromevaluation to payment, is free of charge. We believe in transparency, so there will be nohidden fees or unexpected deductions.
How is the value of my old currency determined?
The value of your currency is determined based on several factors, such as exchangerate, condition, and market demand. Our experts have assessedy our exchange ratescarefully and offer a fair price based on current market trends.
Can I sell currencies from countries that no longer exist?
Yes, we buy currency from countries that no longer exist or those that have gonethrough significant political or economic changes.
Can I get a quote for my old currency before I send it in?
Yes! We offer free quotes for your old currency. Simply provide as much detail aspossible about your notes or coins, and we will give you an estimated value. Afterreceiving your items, we will confirm the offer based on our detailed inspection.
What happens if I send the wrong currency or different amounts than agreed?
In case you send the wrong currency or a different amount than originally agreed upon,we’ll get in touch with you to discuss the discrepancy. We are committed to resolvingany issues fairly and transparently. If necessary, we can return the currency to you oramend the order accordingly.
What happens if my banknotes are damaged?
Slightly worn or used banknotes are usually accepted, but torn, heavily damaged, ordefaced notes may be rejected or valued at a lower rate. It’s best to check the conditionguidelines before sending your money.
Is my personal information safe when I sell my currency?
Your privacy and security are very important to us. We handle all customer informationwith the utmost care and follow strict security protocols to ensure your details areprotected throughout the process. Your personal information is never shared with thirdparties without your consent.
What if I have a large quantity of old currency to sell?
If you have a large amount of old currency, we’re happy to assist! Whether it’s hundredsor thousands of notes f a single country, or a colourful mix, we offer options andpersonalized support. Contact us directly to discuss your large currency collection, andwe’ll walk you through the best steps to take. What happens if my banknotes aredamaged?
